Shipping Policy
Thank you for visiting and shopping at The Essentials Collection. Below is our shipping policy, outlining the details of our process for delivering your items.
Processing Time
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email once your order has been processed and shipped.
Shipping Times
Since we work with multiple suppliers, shipping times may vary depending on the product and its origin. Below are the estimated shipping times:
- **United States**: 7-20 business days
- **Canada**: 10-25 business days
- **United Kingdom**: 10-20 business days
- **Australia**: 10-25 business days
- **Rest of the World**: 15-30 business days
Please note that these are estimated times and can vary depending on customs, weather, or other unforeseen delays.
Shipping Costs
Shipping charges are calculated and displayed at checkout. Rates depend on your location and the size/weight of the items in your order. Occasionally, we offer free shipping promotions for certain regions or product categories.
Customs, Duties, and Taxes
The Essentials Collective is not responsible for any customs fees or duties imposed during or after shipping. All fees imposed after the shipment, including tariffs, taxes, and other customs fees, are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to track the progress of your shipment. Please note that tracking information may take 2-5 days to be updated by the carrier.
Delayed or Lost Shipments
If you experience any significant delays or suspect your shipment is lost, please contact us at contactessentialcollective@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible. However, please be aware that some delays are out of our control due to international shipping processes.
Incorrect Shipping Addresses
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders that are undelivered due to incorrect or incomplete addresses.
Returns and Refunds
If your order is undelivered or damaged, please refer to our Returns & Refunds Policy for further instructions on how to proceed.